Several years ago I had a bit of a run in with a certain online retailer by the name of "FooBar Pty Inc". Obviously this isn't the company's real name, but given I had an opinion about this company and it was a negative one, they decided my words were far too bad for business so threatened legal action if I didn't remove them. I obliged by removing their name and products from the posts and comments.
Well imagine my delight today when I discovered the following post on one of the forums I visit regularly...
It's dated 21 March 2009, which is about 8 months before my run in with them. I have no idea how I missed this post all this time as I regularly turn to the Jim's Beer Kit forums when I'm thinking about trying something new in brewing.
I'm glad I'm not the only one who they threatened. To this day, I have gone to more reputable companies, even if it means spending a little bit more. I think these legal threats, especially against a large community forum (which of course is a competitor to their own forums), have probably had more of a negative impact on their business than a few negative reviews would. Big spenders will always consider negative reviews and take them with a pinch of salt. It's hard to ignore threats of legal action.
Oh well, it's their business, not mine. They're free to run it how they like.
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