In this day and age where everything is on the internet for convenience so you can access your information, money, data, whatever 24x7 I stumbled upon the fact that parts of the Standard Life website have working hours.
I've got a little spare time on my hands whilst I'm working in San Francisco at OpenWorld and I thought I'd check up on my pension. Unfortunately, I can't remember my Standard Life user ID so I clicked the "Forgotten your user ID?" link and this window appeared:
Huh!? How can something so simple and easily automated have working hours? The same thing applies for the registration page. I think someone at Standard Life hasn't quite worked out this whole 24x7 internet convenience thing.