When you log a support call with Sun, the first person you'll speak to is not technical at all, and to be honest, generally not the brightest pea in the pod. As a result, we get some absolute beauties for problem descriptions which the non-technical person has obtained from the phone conversation.

This one just came in that amused my entire team:

The most dangerous type of filesystem

That's one very dangerous filesystem, but there's no need to contact the RSPCA as it's limited to only 1 terror bite anyway.